Hayes Staff Recruitment has been providing a social care workforce to various establishments successfully since 1990.

Our clients include the following public and private sector clients; London Borough of Hillingdon, Ealing and Harrow.

Our diverse workforce consists of Domiciliary/Community Support Workers, Supervised Contact Workers, Day centre Officers, Residential Support Workers, Passenger Assistants and Family Support Workers.

Hayes Staff also provide all levels of support staff to residential homes, supported housing and day centres; alongside our community outreach service.

Hayes Staff Recruitment’s Aims

Hayes Staff recognises that it is of paramount importance to provide an outstanding level of service to all ensuring that each service user has a specific plan of support tailored to meet their varied physical, emotional, social and spiritual needs.
This holistic approach enables Hayes Staff to treat all who use our support service as individuals whilst ensuring that everyone is treated equally in terms of personal dignity and respect and to ensure that all are encouraged to live a fulfilling, interesting and independent a lifestyle as possible within the agreed plan of support and that all contact with Hayes Staff support workers is a positive, fun, life enhancing experience which is flexible and responsive to the service user/primary carers needs.

Person centred planning and support services are designed to ensure that the individual service user receives the support service required and that their parent/primary carer is afforded the opportunity to ‘take time out’ with peace of mind knowing that their loved one is safe, happy and cared for when they are either unable to or receiving a much needed ‘break’.
Hayes feels that this is an important factor in contributing to the alleviation of stress and anxiety from the primary carer, thus ensuring that they can continue in their caring role.

Hayes Staff working in conjunction with the service user, their representative(s) and other interested parties, (social services, school, college, occupational therapists) will agree on a plan of support for the service user which enables Hayes Staff to fulfil the aims and outcomes of the agreed plan of support.

Hayes Staff is a recruitment agency that provides the following services;

  • Community Support Workers
  • Residential Support Workers
  • Contact Supervisors
  • Passenger Assistants
  • Support Living Workers
  • And many more services
We support all client groups and needs e.g. Learning Disabilities, Mental Health, Dementia and Challenging Behaviour.

We ensure staff complete all the mandatory training courses to comply with regulations and legislation.
We also offer advanced courses to meet clients needs e.g. Epilepsy, Peg Training, Suction Training, Sign A-Long and Epi-Pen.
We are Care Quality Commission registered to provide regulated activities including personal care.

Service User person centred care forms the core of the service we provide here at Hayes Staff and our staff are committed to meeting Hayes’ Mission Statement


-To deliver a service of the highest quality that will improve and sustain the

client’s overall quality of life

-To ensure that the service is delivered flexibly, attentively and in a non-

discriminatory way while respecting each service users right to

independence, privacy, dignity, fulfilment and the right to make informed

choices and take risks

-To ensure that each service user’s needs and values are respected in

matters of religion, culture, race or ethnic origin, sexuality and sexual

orientation, political affiliation, marital status, parenthood, disabilities or


-To match the nominated care worker as closely as possible with the

service user and respect the need to change the care worker in the event

of subsequent non-compatibility.

-To manage the care service efficiently and effectively to make best use of

resources and to maximise value for money for the service user

-To involve service users and carers in the provisions, management and

development, review of services which will be monitored regularly as part

of the quality assurance framework ensuring that the service is run in the

best interests of our service users and their primary carer(s)

-To ensure all service users are aware of the procedures of making

compliments and complaints

Children In need Fundraiser [Hayes branch] Nov 2017

Call us today
Hayes: 0208 569 2662
Watford: 01923 229 227